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Chris promptly responded to my phone. He gave me a more comprehensive quote and a fair cost. Exterminator came, went to work. Killed the infestation and finished up. A1 job by professional team. Fantastic price, excellent work, no more problems. Highly recommend them.
Simply moved into new home to discover our dogs picked up fleas in the yard. Company was running a promotion on their site for interior/exterior flea treatment for $135 to get a home around 2,500 sq ft., and since our regular exterminator was reserved and couldnt come on our time schedule, I called Stanley.
Sounded reasonable to me, and has been in line with my regular service supplier. They sent a technician the next day named Carlos. He billed my partner $485. Our home is 988 sq. ft. and sits on a postage stamp size property using a deck and no lawn. My partner having no idea he was being charged an outrageous price and thought I'd agreed, gave Carlos his credit card information.
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I was flabbergasted at this cost! Furthermore, I found that Carlos had sprayed insecticide all around our mattress, including on the border of the linens and on the top of underbid storage bins, requiring me to clean, launder and wash our floors multiple times. When I called the company, they transferred me to Carlos, who said he didn't know what prices/promotions that the company was offering since that was done with the corporate office.
I only sprayed baseboards." I asked him to adjust the fee, and he said no. I requested to talk with the owner. He came back on the line and told me his manager was busy and he'd call me back. I told him I chose to wait. A man named Aubrey eventually came on the line.
His precise words to me were,"You should have done your homework. If that's what Carlos billed you, that is the cost. Then he gave me that the suggestion to shop around next time." .
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UPDATE #1: I want to upgrade this post. Tim, a Manager, from Stanley phone me this afternoon to let me know he wanted me to be a happy customer. Later, I explained that his support supplier sprayed all around my bed, and the things underneath my bed, billed me an outrageous cost and that they were running a promotion for servicing a house/yard much larger than mine to get $135, he provided me service for 1/2 of everything I was charged ($485), but would not honor the promotion.
I think Tim felt good about his offer. I obviously didn't, and remain an unhappy customer. I told Tim when my employees treated people and provided service the way Stanley had done, I'd have given my services away for free and done anything necessary to fix the issue. .
UPDATE #2: Another upgrade. . .Tim just called back and said he felt bad about the way I had been treated daily and wanted to honor the promotion cost for $135. It is truly kind of Tim to reconsider. I expect Stanley invests in training its staff on client service and being good citizens.
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Kanika reviewed for Pest control services 28th Nov, 2018 Great service they do it quite nicely and with patience. We can see substantial difference with cockroaches etc once we have pest control done from them. I would recommend new sai pest control to everyone. Cheers guys! Good job! Sam reviewed for Pest control services 22nd Nov, 2018 I have the services of New Sai Pest Control Services, Kalkaji to pest control my 2BHK apartment as you can find many lizards, they've responded immediately and have completed the task in about 2 hours, and they've used chemical spray and also have charged me RS.2200 for exactly the same, the service given by them had been excellent.Shop No.10, DDA Flat, Kalkaji Extension, New Delhi, Kalkaji, Delhi - 110019.
In the past, most new houses were protected by spraying on the sand pad with organochlorine chemicals. However, increased awareness regarding the effects of these chemicals on our health and the environment resulted in a decision by the Commonwealth Government, whereby organochlorines have not been accessible since 30 June 1995.
Pesticides that have replaced organochlorines are now accessible but might not be quite as effective in the longer term.
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The incidence of, or potential for, termite damage to homes has not been correctly determined, however both government and the building industry agree that the continuation of sufficient control measures is essential to lessen the risk of severe structural damage. The Building Code of Australia requires the structural components of every new building must be protected from termite attack.